Ensuring best practice
In addition to Industry Codes of Practice, which mainly govern the caravan manufacturing process, the NCC has recently developed a family of NCC Approved schemes across new & used tourer, motorhome & holiday home sales, service and repair. These are due to be launched to the public later in 2012.
At the heart of the schemes are Consumer Codes of Practice that establish a benchmark for industry best practice and standards. The Codes are then independently monitored and policed through their respective NCC Approved schemes.
By being NCC Approved and complying with the Code, a member demonstrates to customers that it makes a conscious and tangible commitment to treat consumers fairly, provide greater consumer protection and rights than required by law and deliver high levels of customer satisfaction.
For further information on the benefits of buying from an NCC Approved scheme member, please choose from the links below.